This privacy policy outlines the ways in which NENGEE SMART SHUTTLES AND LOGISTICS  uses and protect the personal information provided by our customers. We take the privacy of our customers seriously and are committed to protecting your personal information.

SCOPE:

This policy applies to all personal information collected, received and processed by [your company name] from customers while carrying out our services.

INFORMATION WE COLLECT:

We collect various types of personal informations from our customers when they engage our services, including but not limited to;

• Name and contact details: these includes name, email address, phone number and mailing address.

• Identification information: this includes a government-issued ID or passport.

• Billing and payment information: this includes a customer’s billing address, payment mode or credit card details and payment history.

• Service information: this information consists of other details and may include pick-up and delivery locations, freight details and delivery instructions.

• Website use information: we collect information about how our website is being used including IP addresses, device information, browsing history and pages visited.

HOW WE USE YOUR INFORMATION:

We may use the personal information we collect to;

• provide our services to customers and communicate with them about these services.

• Communicate with customers regarding updates, notifications or changes to our services, terms and policies.

• Respond to customer’s enquiries or feed back.

• Process customer’s payments.

•Analyze trends and patterns to improve our services.

INFORMATION SHARING:

We will not share our customer’s information with third parties unless we have received explicit consent or other legal obligation for purposes such as ; litigation, investigations and compliance with legal authorities.

DATA SECURITY:

We take reasonable measures to keep customer’s personal information secure and confidential, to maintain data integrity and to prevent unauthorized access or disclosure. We comply with all relevant data protection regulations and our staff and subcontractors are aware of our privacy policy and are properly trained to handle personal information.

CUSTOMER’S RIGHTS:

• Customers have the right to access, modify or delete their personal information stored in our system.

• If any changes or discrepancies are found in customer’s personal information while using our services, they have the right to have this information corrected by contacting our customer service team.

• Where customers give consent to receiving marketing communications, they have  the right to opt-out of these communications at any time.

COMPLAINTS:

If you have any concerns about how NENGEE SMART SHUTTLES AND LOGISTICS is handling your personal information, please let us know. We  will do our utmost to resolve the issue promptly.

POLICY CHANGES:

We reserve the right to change our privacy policy from time to time. Any changes to our policy will be published on our company website as and when they occur.